Policies

We’re delighted to introduce you to Gayla our talented and dedicated stylist. If you’re a new client looking for a fantastic hair transformation, you’re in great hands!

Gayla has a policy in place regarding hair color services for new clients who have previously used box color or henna. I will not color hair that has been touched by box color or Henna

Here’s why:

📦 **Box Color:** Box color can be unpredictable and may contain chemicals that interact with professional hair color products differently. Gayla wants to ensure you achieve the best results, and that’s why a consultation is recommended. This allows Gayla to assess your hair’s condition and discuss the best approach for your desired look.

🌿 **Henna:** Henna creates a unique bond with your hair, and applying other hair colors on top can lead to unexpected outcomes. Gayla’s priority is your satisfaction and hair health. The policy is in place to avoid any potential complications and ensure you leave the salon with stunning results.

Gayla is here to make your hair dreams come true! Schedule a consultation today to discuss personalized options for your hair color journey. Your satisfaction is Gayla’s top priority, and they can’t wait to work their magic on your hair. 💇‍♀️💇‍♂️

Please arrive to your appointment on time. If 20 mins late to your appointment you will be asked to reschedule.

Your time at the salon is very special and just reserved for you. Please note that you will be charged 100% of estimated cost of the service if no show no call.

A non-24 hr cancellation will be charged a $55 rebooking fee.

 

Service Re-Do and Retail Policy:

 

We strive to offer our guests the highest level of satisfaction. If you are having challenges with your cut or color, let us know within seven days of your visit and we will be happy to correct the issue at no additional charge. Should you make a retail purchase you are unhappy with. You can return for a salon credit with 7 days of purchase.

 

Thank you for your understanding
Gayla Smith

woodstock hair color salon